Dr Esther Loo

Digital transformation leader and Adjunct Professor at UTP and UNITAR with over 15 years driving AI-enabled transformation, enterprise digitalisation, and operational optimisation across aviation, logistics, semiconductor, government, and manufacturing. I focus on building digital ecosystems that scale, strengthen organisational resilience, and accelerate decision-making.

At Malaysia Aviation Group, I led enterprise transformation initiatives that digitalised over 90+ processes, improved productivity by 40–50%, and enabled the successful hiring of nearly 3,000 employees in 2024 through AI-driven and data-led recruitment systems. Before this, my work at UEM Edgenta and TalentCorp delivered significant impact, including RM500,000 in cost savings, a 90% productivity uplift, and a global platform rollout completed within 21 days.

My engineering foundation at First Solar and Finisar strengthened my expertise in analytics and process optimisation, where I built global data hubs that improved yields by up to 25% and generated multi-million-ringgit efficiencies. I was honoured with the Inclusion Impact Award from Women in Aviation in 2024 for advancing digital and sustainability initiatives.

A frequent speaker at local and international conferences, I advocate for practical, human-centred adoption of AI and digital technologies. I continue to shape future digital talent through applied teaching and industry collaboration.

I believe technology creates real value only when it empowers people and drives sustainable growth.

Thank you,